Captain Spins launched in 2019, making it a relatively new face in the online casino world. Licensed by both the Malta Gaming Authority and the UK Gambling Commission, they've positioned themselves as a trustworthy platform. While they haven't racked up industry awards yet, their dual licensing demonstrates a commitment to fair play and secure gaming, which is always a plus in my book.
One thing that stood out in my research is their focus on customer support. They offer 24/7 live chat, which is pretty standard these days, but I was impressed by their quick email response times. They also have a detailed FAQ section that addresses a lot of common player queries. This commitment to player support is a good sign, especially for a newer casino looking to build a solid reputation. As someone who's spent a lot of time navigating online casinos, I can tell you that reliable customer support can make all the difference.
Hailing from the wintry expanse of St. Petersburg, Sofia Kuznetsov stands as NewCasinoRank’s premier reviewer. Her keen insights and forthright approach have cemented her reputation as a trusted voice in the online casino landscape.